Replacement Parts & Lifetime Warranty
Need a replacement part for your Apex Sports product? We’re here to help.
Whether you received your product with a missing part, need a replacement due to a covered issue, or are looking to purchase an additional part, please review the following information to determine the best way to get what you need.
Is Your Replacement Covered Under Our Lifetime Warranty?
Our Lifetime Warranty covers eligible manufacturing defects, missing parts, and issues that occur during normal use.
To be eligible for a warranty replacement, your product must have been purchased through one of our authorized sales channels:
- Apex Sports official website
- Shop App
- Amazon
- Walmart
Proof of purchase may be required to verify your warranty eligibility.
If Your Replacement Is Covered
If your product qualifies for a Lifetime Warranty replacement, please complete our replacement request form. Our team will review your request and determine the appropriate replacement part.
If You Received Your Product With A Missing Part
If a part was missing from your original package, please submit our replacement request form. Our team will review your request and help determine the appropriate replacement.
If Your Replacement Is Not Covered
Our Lifetime Warranty does not cover issues such as normal wear and tear, misuse, accidental damage, improper use, or products that were not purchased through one of our authorized sales channels.
If your replacement is not covered under the Lifetime Warranty, you may still be able to purchase the part you need.
Looking to Purchase a Replacement or Additional Part?
If you need a replacement part that isn't covered under our Lifetime Warranty, or if you'd simply like to purchase an additional part, please contact us at support@apexsports.co.
Our team can help identify the part you need and provide you with the applicable pricing.
Please do not submit the warranty replacement form if you are looking to purchase a part. Contact us directly at support@apexsports.co instead.